About the position
LastPass is looking for a Principal Product Manager who will drive product-led growth strategy and key initiatives, reporting to the Vice President of Product Management. This role oversees the transition of LastPass consumer and business products into a PLG powerhouse, with a fixation on value attainment, conversion rates and fostering expanding user engagement with LastPass. In doing so, you will partner up to create product experiences that delight our customers and develop a best-in-class monetization platform used across the company. You are a perfect fit if you are data-driven, experienced obsessed, have a deep understanding of product development as well as love playing on a team that wins together. If you are passionate about complex problem solving and motivated by scale, then this is the role for you!
Responsibilities
- Work with executives and senior leadership to translate business goals into a product-led growth strategy that will propel the company well into the future.
- Define the LastPass PLG roadmap, with themes centered around first-value attainment, self-service conversion, enhanced personalization and experimentation and user engagement.
- Mentor a team of product managers, advocating for and providing guidance on growth frameworks, methodologies, and product strategy.
- Drive improvements across the user journey, using data to identify opportunities, validate hypotheses, and scale successful initiatives.
- Champion PLG product development best practices with engineering and architecture teams to deliver solutions that incorporate best-of-breed segmentation, personalization and reporting capabilities for consumption across the company.
- Define key north star growth metrics and partner with data science teams to produce executive dashboards measuring optimized product journeys resulting in higher conversion and deeper long-term customer engagement.
Requirements
- Experience in product management.
- Proven track record driving significant user and revenue growth in a leading B2B or B2C SaaS product portfolio.
- Mastery of product management critical capabilities including complex, multiphase roadmaps with a broad stakeholder base.
- Hands-on experience working with core engineering teams to articulate product requirements, set clear priorities and navigate through ambiguity to deliver right-sized outcomes.
- A passion for collaboration and the ability to clearly communicate and evangelize across a dynamic organization with multiple concurrent initiatives.
- Strong analytical skills with experience in experimentation frameworks, A/B testing, and data-driven decision making.
- Experience with growth modeling and quantitative analysis.
- An expert with different growth models (freemium, free trial, flywheel) and thorough experience with the vendor ecosystem that may enrich LastPass’ tools (analytics & engagement, CDPs & segmentation, content management, developer tools).
Nice-to-haves
- Background in computer science, product development or equivalent engineering.
- Previous experience at companies known for exceptional product-led growth.
- Background in cybersecurity.
Benefits
- Competitive compensation.
- Flexible Paid Time Off policies, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days.
- Generous parental leave.
- Comprehensive health coverage, including dependents.
- Home office setup support.
- LastPass Families free account for up to 5 members.
- Continuous learning and development opportunities, including an annual learning stipend to invest in your growth.
- Peer-to-peer recognition through Motivosity.
- Employee Assistance Program for well-being support.
- Remote work stipend to support your home office needs.
- Short-Term or Remote-Centric Work Arrangements for added flexibility.
