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Transunion - Reston, VA

posted 15 days ago

Full-time - Director
Hybrid - Reston, VA
Administrative and Support Services

About the position

At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day. The Global Solutions Business Process Management Principal (Director level equivalent) oversees Product Development processes across TU's regions and verticals. These processes encompass Sales, Product, Marketing, Finance, Legal, Risk, Compliance, and other areas, ensuring product quality. You'll evaluate process efficiency and costs, develop improvement strategies, and manage change, including training and audits. Experience leading direct and matrixed teams across regions and verticals is crucial. Specifically, you'll focus on Solutions Product Development and related sub-process integration. Success requires deep commercialization understanding, analytical skills, strong communication, and global team coordination. You'll drive process value with vision, strategy, and operational execution, encompassing process evolution, standardization, maturation, and effectiveness measurement.

Responsibilities

  • Oversee Product Development processes across TU's regions and verticals.
  • Evaluate process efficiency and costs, develop improvement strategies, and manage change.
  • Focus on Solutions Product Development and related sub-process integration.
  • Drive process value with vision, strategy, and operational execution.
  • Help develop and streamline processes and create tools and templates for effective product development.
  • Train functionally diverse and global teams on leveraging processes, tools, and templates.
  • Manage important projects, keeping an eye on key deadlines and responsibilities.
  • Design creative and impactful ways to share understanding of progress and outcomes.

Requirements

  • 8-10 years of combined experience in process management/optimization and product management.
  • Background in product development or cross-functional capacity across Product, IT, Compliance/Legal, Marketing, and Pricing.
  • Diverse process improvement background including existing process analysis and development of enhancements.
  • Strong Product Development Lifecycle (PDLC) experience.
  • Strong facilitator with effective collaboration and influence skills across geographic regions.
  • Experience operating in highly regulated environments, specifically financial and privacy regulation.
  • Excellent problem-solving skills, creativity, flexibility, curiosity, initiative, and organizational skills.

Nice-to-haves

  • Solid experience in strategy and consulting.
  • Experience conducting change management activities across broad functions and geographies.
  • Six Sigma, ITIL, ABPMP, or equivalent certification preferred.
  • PMP, Agile or equivalent certification desirable but not required.

Benefits

  • Flexible time off for exempt associates
  • Paid time off for non-exempt associates
  • Up to 12 paid holidays per year
  • Health benefits (medical, dental, vision)
  • Mental health support
  • Disability benefits
  • Up to 12 weeks of paid parental leave
  • Adoption assistance
  • Fertility planning coverage
  • Legal benefits
  • Long-term care insurance
  • Commuter benefits
  • Tuition reimbursement
  • Charity gift matching
  • Employee stock purchase plan
  • 401(k) retirement savings with employer match
  • Access to TransUnion's Employee Resource Groups
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