This job is closed

We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.

Comcast - Philadelphia, PA

posted 22 days ago

Full-time - Mid Level
Philadelphia, PA
Telecommunications

About the position

Join Comcast, a Fortune 30 global media and technology company, as a Mobile Wireless Network Operator in our Xfinity Wireless network team. This role is an opportunity to work on the cutting edge of mobile network operations, applying both technical and analytical skills to enhance network performance and customer experience. The position is based in the Comcast Technology Center in downtown Philadelphia, PA, and is not eligible for remote/virtual employment. The ideal candidate will have profound skills in E2E data and voice call architecture, operations, and management of OSS/BSS functions, along with knowledge of KPI analysis, incident management, and dashboard development. You will be part of an award-winning technology team that values innovation and authenticity in the workplace.

Responsibilities

  • Operate, maintain, and optimize the mobile wireless network, focusing on E2E data and voice call architecture.
  • Manage OSS/BSS functions to ensure smooth network operations.
  • Analyze network KPIs for trending, extracting actionable insights, and conducting proactive network management.
  • Design and refine meaningful KPIs from network metrics for improving monitoring and predictive analytics.
  • Design and maintain dashboards that monitor network health by collecting metrics from various network elements.
  • Utilize incident management tools, such as ServiceNow, to track, manage, and resolve network incidents.
  • Investigate network issues through log analysis and root cause inference using advanced troubleshooting skills.
  • Develop and deploy sensors in Python or Golang that collect data from various internal and external applications.
  • Design, train, and deploy machine learning models analyzing issues in the network for improving wireless experience.

Requirements

  • Proficient in E2E data and voice call architecture, OSS/BSS operations, network KPIs, and incident management tooling like ServiceNow.
  • Experience in sensor development and building data extraction for the network in Python or Go.
  • Strong background in Network Troubleshooting, Log Analysis, and Root Cause Investigation.
  • Experience in creating and training models that analyze issues within the network and improve wireless user experience.
  • Experience in dashboarding and visualization in building and maintaining dashboards to visualize network health and key metrics.
  • Good exposure in developing secure End to End architecture in public cloud infrastructure.

Nice-to-haves

  • Experience in a wireless network and deep understanding of network functions and their metrics.
  • Good understanding of Kubernetes (Managed or Self-hosted) is an added advantage.
  • Machine learning tool and framework experience to drive predictive analytics into network operations.

Benefits

  • 401k
  • health_insurance
  • dental_insurance
  • vision_insurance
  • life_insurance
  • disability_insurance
  • paid_holidays
  • paid_volunteer_time
  • tuition_reimbursement
  • professional_development
  • employee_stock_purchase_plan
  • flexible_scheduling
  • mental_health_days
  • wellness_programs
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service