Jamul Casino - Jamul, CA

posted about 1 month ago

Jamul, CA
Performing Arts, Spectator Sports, and Related Industries

About the position

The position involves providing friendly, fast, and helpful customer service to all guests and team members. Responsibilities include greeting and welcoming guests, assigning seating, and escorting guests to their tables. The role requires following company procedures for seating guests, maintaining customer flow, and participating as a team member with servers, bussers, supervisors, and kitchen staff to ensure smooth operations. Additional duties include maintaining dining areas, responding to telephone inquiries, utilizing an electronic reservation system, and adhering to uniform and grooming requirements. Safety and compliance with regulatory and company policies are essential, along with performing other job-related duties as assigned.

Responsibilities

  • Provide friendly, fast, and helpful customer service to all guests and team members.
  • Greet and welcome guests, assign seating, and escort guests to their table.
  • Follow company procedures for seating guests including understanding and following station charts and maintaining customer flow and introduction of server.
  • Participate as a team member with all servers, bussers, supervisors, and kitchen staff in maintaining a smooth and efficient operation.
  • Maintain dining areas including taking orders, delivery and bussing as necessary for the efficient operation of business.
  • Respond to telephone inquiries including making reservations and taking messages as needed.
  • Utilize electronic reservation system to make, retrieve and monitor guest reservations.
  • Meet department uniform, appearance, and grooming requirements.
  • Adhere to regulatory, department and company policies.
  • Perform all job duties in a safe and responsible manner.
  • Perform other job related and compatible duties as assigned.

Requirements

  • Must be at least 21 years of age.
  • High school diploma or equivalent.
  • Six months experience in gourmet food service preferred.
  • Knowledge of gourmet food and wine preferred.
  • Must possess excellent interpersonal skills.
  • Ability to earn and maintain TiPS certification.
  • Available to work required schedule which may include nights, weekends, holiday and overtime as needed.
  • Must be able to acquire and maintain appropriate gaming license.
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