Ford Motor - Dearborn, MI
posted 11 days ago
About the position
This position is an engineering role within EPE's Quality Team that is responsible for identifying warranty issues and executing our formal problem-solving efforts focused on the prevention step of the 8D process. The main focus of the position is to lead D&R teams through structured problem-solving techniques that interpret root cause analysis findings of solved problems and identify tangible actions that prevent the problems from reoccurring. The role includes exposure to all aspects of the Electric Propulsion Product Development factory, with a direct impact on all of Ford's Battery Electric and Hybrid vehicles. The engineer will work directly with the EPE Campaign Prevention TS to apply the corporate 3x5-Why methodology to our quality problems and manage the completion of prevent recurrence activities in a timely manner.
Responsibilities
- Lead a consistent EPE prevent recurrence process, report to time-to-closure metrics, monitor emerging quality issues, and apply a thorough root cause analysis process
- Chair the high visibility Prevent Recurrence technical review forum (occurs every-other-week); This forum is used to directly report to the EPE Director and Corporate Quality Chief Engineer matched pair
- Perform quality analysis and manage weekly report out on warranty issues on select High Voltage components
- Analyze warranty claims and Triage for Top Issues for each of vehicle line
- Review claims analysis with OPD and PVT Engineers to identify ICAs/PCAs to resolve select quality issues
- Analyze warranty data metrics on a regular basis for select High Voltage components (R/1000 rates)
- Identify critical cross-carline issues and confirm if the issues are systemic or special cause
- Work cross-functionally with other HV Battery Components team members and FCSD to reduce warranty cost
