About the position
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
Responsibilities
- Maximize sales in the prestige category by engaging guests to determine their individual needs and assisting in the selection and purchase of prestige merchandise.
- Maintain overall store standards, including cleanliness and replenishment.
- Support the Sales Manager through a focus on performance, people, and process.
- Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty, and omni-channel sales.
- Ensure exceptional service by providing a guest-friendly environment, greeting and engaging every guest, and personalizing service.
- Handle sales, refunds, and exchanges courteously.
- Perform makeup applications, skincare analysis, and product demonstrations with guests.
- Book appointments for services and support the execution of in-store events.
- Stay informed regarding new and existing industry trends, products, and services.
- Maintain prompt, regular attendance.
- Contribute to an inclusive environment that supports teammates and guests.
- Collaborate with managers and associates to help grow the business.
- Participate in ongoing training for continuous professional development.
- Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
- Drive sales by keeping the prestige work area replenished and ensuring hygiene standards.
- Maintain outstanding store operational standards.
- Participate in completing merchandise resets, planograms, and inventory procedures.
- Share the benefits of the guest loyalty program with guests.
- Protect company assets by following loss prevention best practices.
- Execute other operational tasks as directed.
Requirements
- High school diploma is preferred.
- Cosmetology, esthetician or demonstrator’s license where required by state law.
- 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred.
- Demonstrates a passion and significant competency for prestige product, guest service, and selling.
- Ability to build and maintain strong customer relationships.
- Ability to work independently and as part of a team.
- Strong communication skills.
