ManhattanLife Insurance & Annuity Company - Houston, TX

posted 2 months ago

Full-time - Entry Level
Houston, TX

About the position

The Premium Billing Representative at ManhattanLife Insurance & Annuity Company plays a crucial role in ensuring that premium payments are accurately credited to policyholders' accounts. This position involves responding to inquiries regarding premium payments, coverage, and billing options, while also managing various accounting transactions and maintaining effective relationships with policyholders and internal teams.

Responsibilities

  • Review and respond to billing and receivables.
  • Research and process accounting transactions related to customer requests.
  • Process accounting transactions on financial subsidiary systems and the general ledger.
  • Provide information and prepare adjusting entries as needed.
  • Communicate discrepancies to policy owners, administrators, and internal contacts.
  • Daily processing of incoming wires and providing backup on wire payments.
  • Build and maintain effective working relationships with policy owners and internal staff.
  • Process and manage stale dated checks and premium waivers as directed.
  • Build legally defensible billing and policy files for financial reporting compliance.
  • Scan, document, and image completed batches and billing changes.
  • Complete special projects and tasks as assigned.

Requirements

  • High School Graduate or equivalent (GED).
  • 3 years related work experience in account/system reconciliation and/or accounts payable, or equivalent combination of education and/or relevant experience.
  • Strong interpersonal and communication skills.
  • Ability to work effectively with a diverse community.
  • Proficiency in Microsoft Word and Excel.
  • Strong data and records management skills.

Nice-to-haves

  • 10 key by touch proficiency.
  • Ability to make procedural decisions on sensitive issues.
  • Dependable and flexible.

Benefits

  • Immediate coverage under health, dental, and vision plans.
  • Flexible schedules, including shortened hours on Fridays.
  • Free parking.
  • Company-wide events.
  • Professional development opportunities (LOMA testing).
  • Company-wide wellness program.
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