Pre-Sales Generalist

$150,000 - $185,000/Yr

Wei - Salem, NH

Full-time - Mid Level

Remote - Salem, NH

Merchant Wholesalers, Durable Goods

About the position

The Pre-Sales Generalist at WEI is responsible for providing technical solutions related to hardware infrastructure, software, cloud solutions, and service offerings to meet customer needs. This role involves managing the technical aspects of sales campaigns, collaborating with various teams, and establishing oneself as a technical thought leader for clients. The Pre-Sales Generalist will engage in pre-sales technical consultancy, identify customer requirements, and support sales teams in proposal activities.

Responsibilities

• Possess deep Datacenter Infrastructure, Enterprise Cloud Solutions and End User Computing expertise.
• Attend meetings with existing and potential customers to determine technical and business requirements.
• Educate customers on features, specifications, and functionality of solutions.
• Uncover customer business requirements and define strategy while building strategic relationships.
• Size and configure technical solutions professionally and within agreed timeframes.
• Structure and produce compelling sales proposals (SOW's) and create technical documentation.
• Develop overall Technology Solutions including High Level Designs (HLDs), Statements of Work (SOWs), and Bill of Materials (BoMs).
• Create and deliver technical presentations at events, seminars, webinars, and customer meetings.
• Build productive relationships internally and externally, fostering a collaborative environment.
• Understand customer business drivers and risks involved to the customer and WEI.
• Sell technical solutions with professionalism and enthusiasm, converting directives into opportunities.
• Provide accurate and timely management information, including activity reports and project forecasts.
• Collaborate with Pre-sales Solutions Specialists and Practice Managers to present proposed solutions to customers.
• Demonstrate strong analytical and troubleshooting skills, good judgment, and problem-solving abilities.
• Adhere to WEI's Quality and Business Processes.
• Possess a desire to learn new technologies quickly.
• Exhibit strong interpersonal skills and collaborative abilities.

Requirements

• Bachelor's degree in computer science, Engineering, or equivalent experience.
• 2+ years Pre-Sales experience preferred.
• Previous VAR experience.
• Data Center Architecture experience is required.
• Professional communication, presentation, analytical, and problem-solving skills.
• Experience working as a technical lead in a sales campaign.
• Extensive knowledge of data center and IT solutions: storage, networking, compute, virtualization, data protection, data center management/automation, cloud computing, end-user computing, and security.
• Ability to execute under pressure and influence others to achieve results.
• Excellent interpersonal skills with strong presentation skills.
• Independent, self-motivated with a positive attitude.
• Ability to work well in both team and partner environments.
• Obsessed with customer service and satisfaction.

Benefits

• Health insurance
• Dental insurance
• 401(k) 6% Match
• Vision insurance