Practice Assistant - Bolingbrook

Geode Health - Bolingbrook, IL

Full-time - Entry Level

Bolingbrook, IL

Ambulatory Health Care Services

About the position

Geode Health is a rapidly growing, national provider of outpatient mental health services. Our mission is to "Transform mental health by making it more accessible, affordable and effective". We are looking for a passionate Practice Assistant. The ideal candidate will be motivated by joining a quickly growing organization and excited to help us improve the care experience for patients and providers. The Practice Assistant is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. The Practice Assistant serves as a key team player when interacting and communicating with patients and/or clinical staff in the mental health care environment. Most importantly, we're looking to bring someone into our team who is excited about our mission to improve mental healthcare across the country.

Responsibilities

• Support the providers with the delivery of high-quality health care to patients
• Ensure effective operations of a fast-paced practice
• Secure patient information and maintain patient confidence by completing and safeguarding medical records
• Adhere to professional standards to serve and protect the practice
• Respond to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructions
• Maintain a safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations
• Knowledge of emergency procedures and assist in crisis situations
• Understand policies and procedures
• Complete all other relevant responsibilities as assigned by the supervisor

Requirements

• At least one year of experience working in a medical office and/or mental health (preferred)
• Experience working with patients who are suffering from anxiety and depression (preferred)
• Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred)
• Excellent communication skills and ability to work well with a team
• Excellent computer skills

Nice-to-haves

• Associates or bachelor's degree (preferred)
• Some experience in healthcare settings (preferred)
• Knowledge of working at a clinical setting (preferred)

Benefits

• Competitive compensation
• Flexible schedule
• In-person and virtual patient visits
• Comprehensive admin support (front office, accounting, finance, payroll, HR, etc)
• Professional development opportunities
• Clinical community, support, and leadership
• Medical, dental and vision benefits
• Life insurance
• Short and long-term disability
• Paid vacation and holidays
• Matching 401k plan
• State of the art technology