POS Systems Manager

Arcis Golf•Dallas, TX

3d•Onsite

About The Position

The POS Manager is responsible for owning and governing all POS system configurations and SKU management. This role serves as the single point of control for all POS-related changes, ensuring consistency, data integrity, and operational efficiency across all locations. All POS requests flow through this role to maintain standardization.

Requirements

3+ years of experience managing POS
Strong understanding of multi-location POS environments and standardization strategies
Experience with change management and system governance processes
Ability to work cross-functionally with Operations, Finance, IT, and vendors
Strong analytical, organizational, and problem-solving skills
Excellent communication and stakeholder management skills
Comfortable acting as a gatekeeper and enforcing governance

Responsibilities

Lead and oversee all POS configurations, SKU creation/maintenance, pricing structures, and menu/item governance across all locations
Act as the single point of control for all POS-related changes, ensuring all updates follow a standardized intake, approval, and deployment process
Maintain consistency across locations while allowing for controlled local variations where needed
Partner closely with Accounting/Finance to ensure accurate GL mapping, account codes, and revenue classification across all areas
Validate that all SKUs, categories, and revenue streams align with financial reporting requirements
Assist in identifying and resolving discrepancies between POS data and financial systems
Support audits, reconciliations, and ongoing financial data integrity initiatives
Own the lifecycle of all POS SKUs including creation, updates, deactivation, and standardization
Ensure proper categorization, mapping, tax rules, modifiers, and reporting alignment
Eliminate duplication, misuse, and inconsistent setup across properties
Establish and manage a formal request process for all POS changes (items, pricing, users, integrations, etc.)
Review, approve, and prioritize requests in alignment with operations and finance
Coordinate deployments to minimize operational disruption
Lead POS data governance to support BI tools and enterprise reporting
Partner with Finance to review cash variances, transaction anomalies, and reporting accuracy
Create and maintain clear technical and operational documentation
Communicate updates, changes, and best practices to Operations and stakeholders