Part-Time Porter

Holiday Inn Asheville Biltmore WestAsheville, NC
Onsite

About The Position

Holiday Inn Biltmore West is currently hiring for Housekeeping. We recognize that to be successful long-term in a position, compensation and benefits are priorities for applicants. We highlight here our benefits and compensation, followed by culture, and then the specifics of this role. If this feels like a good fit for you and your experience, we would love to hear from you! At the Holiday Inn Biltmore West, our culture is centered around providing exceptional guest experiences while fostering a positive and supportive work environment for our team members. We know that happy employees make happy guests, and we strive to create a workplace where our employees feel valued, appreciated, and supported. We are committed to providing our team members with ongoing training and development opportunities, and we encourage them to grow and advance their careers within our company. Rooted in a culture of teamwork, collaboration, and a shared commitment to excellence, we know that every employee has something to contribute and immense individual value and potential. At our hotel, we believe that our company culture is what sets us apart from our competitors. We strive to create a workplace that our employees are proud to be a part of and that our guests can feel good about supporting and returning to each time they visit Asheville. As a Porter you will be responsible for helping the room attendants ensure that every guest room is clean, refreshed, and ready by check-in. Primary responsibilities will be to strip linens from guestrooms and empty trash. This position requires lifting, bending, carrying, and being on your feet, so if you're looking for a job where you can be active, this is it!

Requirements

  • A genuine and friendly approach to guest interactions
  • Able to collaborate with teammates and with other departments
  • Able to interact with guests in a friendly manner
  • Sufficient communication skills to be able to direct the guest to someone who can better assist them
  • Friendly demeanor – a smile when passing a guest is a great communication skill
  • Consistent awareness of physical environment and attention to safety & security
  • Attention to all details in each room; impeccable cleanliness in each and every detail
  • Self-motivated to complete tasks efficiently & thoroughly
  • Able to efficiently manage time and prioritize tasks to ensure that rooms are done within prescribed time limits and done to standard.
  • Able to meet the physical requirements of the position
  • Pushing, pulling, bending, lifting, working quickly and constantly on your feet
  • Basic understanding of cleaning tools, equipment and chemicals
  • Understanding of safety protocols and able to report safety hazards

Nice To Haves

  • Previous experience in janitorial, cleaning or housekeeping preferred but not required

Responsibilities

  • Strip linens from guestrooms
  • Empty trash

Benefits

  • Employee discount at IHG properties worldwide
  • PTO for part-time team members after one year
  • Free parking - easy access from I-40 & 26
  • Employee assistance program - FREE Mental Healthcare
  • Tuition reimbursement
  • Consistent schedule
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