PMS Quality Technician / Engineer

PhilipsLinwood, PA
Onsite

About The Position

Under the supervision of the onsite engineers conduct investigations of suspected non-conforming devices and materials coming from patient and/or clinical reports of failure. Documents the results of investigations within the complaint handling tool. Provides feedback concerning reoccurring issues and escalates complaints when severity has exceeded the documented expected severity of the Risk Management file (RMM). General housekeeping and movement of devices back to the field via the inventory management system. Cleaning and disinfection of incoming suspected non-conforming material in which has an associated complaint.

Requirements

  • High School Diploma, Vocational Education/ Bachelor's Degree in or equivalent.
  • 2+ years of experience in Quality Engineering, Safety Engineering, Process Engineering or equivalent OR no prior experience with Bachelor's Degree.
  • Ability to successfully perform minimum Physical, Cognitive and Environmental job requirements with or without accommodation.

Nice To Haves

  • Experience in medical device.

Responsibilities

  • Conduct investigations of suspected non-conforming devices and materials.
  • Document investigation results within the complaint handling tool.
  • Provide feedback on recurring issues.
  • Escalate complaints when severity exceeds documented expected severity.
  • Perform general housekeeping and movement of devices.
  • Clean and disinfect incoming suspected non-conforming material.

Benefits

  • Generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • Stock purchase plan
  • Education reimbursement
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