Under the supervision of the onsite engineers conduct investigations of suspected non-conforming devices and materials coming from patient and/or clinical reports of failure. Documents the results of investigations within the complaint handling tool. Provides feedback concerning reoccurring issues and escalates complaints when severity has exceeded the documented expected severity of the Risk Management file (RMM). General housekeeping and movement of devices back to the field via the inventory management system. Cleaning and disinfection of incoming suspected non-conforming material in which has an associated complaint.
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Job Type
Full-time
Career Level
Entry Level