Planning Coordinator

Nova Scotia Power•Lower Sackville, NS

22h•Onsite

About The Position

We are looking for 3 Planning Coordinators to join our team. Reporting to the Planning Coordinator Supervisor, you will a team of professionals at our Sackville location. At the Emera Group of Companies, you’ll be part of an inclusive, respectful workplace where everyone is welcomed and supported. Come build a career as unique as you are: making an impact from Atlantic Canada to the world. Your experience and perspective will help us to safely deliver cleaner, more reliable energy to our customers. If working in an innovative environment, challenging yourself, and shaping a cleaner energy future inspires you, we want to hear from you.

Requirements

Grade XII education and/or a certificate, degree in business from a post-secondary institution
Minimum five years’ experience working in a customer service and operational environment with experience coordinating internal and external resources to meet productivity standards.
Strong mathematical and analytical skills with great attention to detail
Proven organizational skills
Proven track record of providing exceptional service to customers.
Expertise in using NS Power's work management system (Maximo), Orcom CIS, Infoview, SharePoint, ViryaNet, Smartsheet, Oracle, Adobe suite, Property Online, Info-Excavation or equivalent work management experience.
High level of proficiency with MS Office, particularly MS Excel
Experience communicating complex information to customers in writing, phone and in person while maintaining a positive customer experience.
Knowledge of the Aliant Work Request and Joint Use process, Make Ready process, job pricing/estimation and financial calculations for contributed line rebates or equivalent experience.

Nice To Haves

Experience with as well as familiarity with NS Power's processes for distribution line work management, make ready third-party attachment, and contributed line rebates.

Responsibilities

Submit and monitor HRM/DOT permit requests, locates for water, sewer, gas, Aliant, Rogers, 360 Network, Environmental permits, engineering approval, issuing of joint use Aliant and CATV forms, creation of work orders when required, and release/booking for final staking when to-dos are completed.
Check and update customer easements through Property Online, follow the planned outage process, and ensure account, project and task numbers are accurate for the work being performed.
Manage underground locate requirements, such as updating work orders with diagrams, returning completed forms to customers, and submitting internal & external cable locates when required.
Request quotes from external contractors for services such as tree trimming & Grade 1 Assessments when required, quoting these services, and releasing the work at various stages in the work order cycle.
Be responsible for Make Ready and the Aliant work processes and month end invoicing to Aliant and CATV Companies.
Also, process and calculate attachment fees related to contributed lines, credit in lieu of overhead, and developer rebates.
Manage the quoting process of work orders.
Be responsible for your personal safety and that of your co-workers by observing and ensuring compliance with all Occupational Health and Safety Rules and Regulations.
Be flexible and be available for overtime during peak seasons and after hour emergency service restoration.

Benefits

A comprehensive benefits plan
24/7 access to virtual health care services for you and your family through Dialogue
Employee and Family Assistance Program
Parental leave top-up plan
Wellness benefits
Opportunities to advance within and between our affiliate companies
A focus on employee development
Available sponsored education programs
Corporate investments in the places where our people live and work
Mentoring opportunities
Fundraising-matching & volunteer programs
Various committees and employee resource groups
Scholarships for children of employees
A Defined Contribution Pension Plan