Physician Support Associate (Temp, East Hartford-CT)

$37,440 - $43,680/Yr

Radiology Partners - East Hartford, CT

Full-time - Entry Level

East Hartford, CT

Ambulatory Health Care Services

About the position

The Physician Support Associate I (PSA-I) at Radiology Partners plays a crucial role in coordinating physician workflows across Jefferson outpatient sites. This position is responsible for enhancing the efficiency of image reading by organizing workflows, monitoring exams, and ensuring timely communication among radiologists and support staff. The PSA-I acts as a vital link in the radiology team, ensuring that all necessary information is available for radiologists to perform their duties effectively, thereby improving the overall healthcare experience.

Responsibilities

• Monitor work lists for exams performed in the Jefferson Radiology enterprise.
• Assign STAT and subspecialty exams to appropriate Radiologist for timely reading.
• Monitor exams to assign coverage during lunch breaks for the Radiologist.
• Anticipate and ensure timely reading of STAT exams by the Radiologist.
• Coordinate and work with other PSA's to assign subspecialty reads.
• Review Radiologists' daily work schedule and communicate any necessary adjustments.
• Proactively monitor scheduled and pending radiology exams to ensure appropriate coverage.
• Update the Outlook calendar to reflect current physician coverage and skill sets.
• Ensure quality assurance (QA) of all exams and solicit additional clinical information as needed.
• Triages and coordinates phone calls for the Radiologists to minimize workflow interruptions.
• Manage the “Out of Service Level Agreement” (SLA) and the “Unread” report.
• Schedule and prepare consult reads and second reads as appropriate.
• Act as an ambassador of Jefferson Radiology to hospital staff, management, physicians, and patients.
• Adhere to all Jefferson Radiology policies and procedures, including Compliance, HIPAA, OSHA, and licensing and accreditation guidelines.

Requirements

• Experience in a healthcare or radiology setting preferred.
• Strong organizational and communication skills.
• Ability to work effectively in a team environment.
• Proficiency in using scheduling and information systems.

Nice-to-haves

• Familiarity with radiology terminology and procedures.
• Experience with electronic health records (EHR) systems.

Benefits

• Competitive hourly wage ranging from $18-$21.
• Health & wellness coverage options.
• 401k benefits.
• Incentive and productivity programs.
• Family planning and telehealth options.