Physician/Medical Director

Stg Incorporated - Jonesboro, AR

Full-time - Senior

Onsite - Jonesboro, AR

Professional, Scientific, and Technical Services

About the position

The Physician/Medical Director at STG International is responsible for providing primary medical services to patients enrolled in the Veterans Affairs Medical Center (VAMC) at the Community Based Outpatient Clinic (CBOC). This role involves overseeing the delivery of medical care, ensuring compliance with healthcare standards, and leading clinical staff. The position emphasizes patient wellness, preventive care, and continuity of care, while also participating in quality improvement initiatives.

Responsibilities

• Provide medical care based on primary and preventative care to meet the needs of patients.
• Function as the point of entry into the Veteran's Administration health care system.
• Participate in the orientation of clinical staff physicians, physician assistants, and nurse practitioners.
• Provide leadership to CBOC clinicians.
• Evaluate the effectiveness of existing clinical methods and procedures and suggest improvements.
• Assist the STGi Program Manager in implementation of Quality Performance Improvement Team (QPIT) strategic initiatives.
• Participate in review and improvement of clinical success in areas of responsibility.
• Adhere to policies, procedures, and regulations to ensure compliance and patient safety.
• Participate in quality improvement, care management, risk management, peer review, utilization review, clinical outcomes, and health enhancement activities.
• Manage medical care, basic mental screenings, medication adjustments, and continuity of care with the VAMC for patients enrolled in the VA Primary Care Program.
• Emphasize wellness, prevention, and early detection.
• Promote continuity and quality of care through an ongoing relationship with the veteran enrollee.
• Maintain universal precautions and infection control practices.
• Develop and maintain an ongoing relationship with the veteran and assist in making referrals for services and/or admissions to the VAMC as medically appropriate.
• Provide smooth and timely flow of patients in accordance with the VA access standards and triage protocol.
• Oversee all delivery of care to patients by the CBOC.
• Administer medications per facility protocols.
• Perform cardiopulmonary resuscitation (CPR) and assist during respiratory and cardiac arrest procedures.
• Document all pertinent patient information in their Veterans Health Information Systems and Technology Architecture (VISTA) medical records.
• Keep the VISTA clinic reminder tracking system current for each enrolled patient.
• Determine level of urgency of follow-up, referral/consultation appointments in accordance with the VA access standards and the patient's medical necessity.
• Keep patients informed regarding their plan of care, including lab and diagnostic test results as needed.
• Provide health educational materials and resources to patients and their families for informational purposes.
• Participate in the ongoing Performance Improvement Program between its Subcontractor(s) and the VAMC.
• Assist in ensuring that all required reports are completed accurately and completely.
• Assist in the management/coordination of the clinic's day-to-day activity, in conjunction with the Registered Nurse (RN)/CBOC Manager and VA Program's philosophy.
• Comply with all federal, state, local, Joint Commission, OSHA, Veteran Affairs, and Subcontractor safety and operational regulations, directives, and standards.
• Ensure all patient information on encounter forms is complete and accurate.
• Maintain confidentiality of all information and support patients' privacy, rights, and safety.
• Act as a liaison for the VAMC.
• Perform other work-related duties as assigned.

Requirements

• Active, full, and unrestricted medical license in the state of practice.
• Board-certified by the ABMS in Internal Medicine and/or Family Practice or board eligible within four years of residency completion.
• Current and unrestricted DEA.
• Experience with safe and reasonable practices regarding opioid medications for chronic musculoskeletal pain.
• Current CPR/Basic Life Support certification from the American Heart Association or Military Training Network.
• Knowledge of professional medical principles, procedures, and techniques in accordance with community and VA standards of practice.
• Knowledge of pharmacological agents used in patient treatment, including desired effects, side effects, complications, and patient usage considerations.
• Knowledge of customer service techniques related to age-specific populations.
• Effective verbal and written communication skills in English along with proper telephone etiquette.
• Working knowledge of Microsoft Office Software and experience with Electronic Medical Records systems.
• Exceptional diplomatic communication skills and experience in handling difficult customer situations.
• Detail-oriented with the ability to multi-task.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401k with company match
• Generous PTO policy