Phone Receptionist

Kendall Auto Group•Meridian, ID

just now•Onsite

About The Position

Kendall Auto Group is seeking Receptionists to join their Client Care team. The Customer Care Center is a fast-paced environment serving clients and Kendall dealerships throughout the Pacific Northwest. This position involves answering inbound calls only and does not involve sales or cold calling. This is not a remote position and requires on-site work in Meridian, Idaho. Our newly remodeled work area includes electric adjustable sitting/standing desks, personal lockers, a spacious breakroom, large training room and a lounge. Our purpose at Kendall is simple: To positively impact people’s lives by delivering an exceptional automotive experience through our highly motivated, knowledgeable, and caring team of professionals. As an employer, we pledge to listen to and respect your needs. We believe that doing the right thing is more than selling and servicing vehicles—our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day to create remarkable moments that show appreciation for our customers as well as fellow employees. If you are looking for a rewarding career, we would like to meet you and start something great!

Requirements

Have a positive attitude
Have proficient verbal and written communication skills
Be comfortable using a computer and multi-line phone system
Be comfortable multitasking and working in a fast-paced environment
Be able to politely and accurately determine clients needs
Be confident, driven and excited to grow and succeed

Responsibilities

Delivering unrivaled customer service with each client interaction
Determining customer needs by asking appropriate questions and directing customers to the appropriate department
Communicating with customers and co-workers via phone and email
Working conditions are in a call center environment, spending up to the full work shift working on PC display screens and with telephone systems.
Standing and/or walking for short distances throughout the work shift may occur.