Phlebotomy Trainee

$35,776 - $35,776/Yr

Quest Diagnostics - Marietta, GA

Part-time,Full-time - Entry Level

Marietta, GA

5,001-10,000 employees

Ambulatory Health Care Services

About the position

The Phlebotomy Trainee position at Quest Diagnostics in Marietta, GA is designed to develop the skills necessary for a Patient Services Representative I (PSR I) through a structured training program. This full-time role involves hands-on training in phlebotomy techniques, customer service, and administrative tasks, with the goal of achieving proficiency by the end of the training period.

Responsibilities

• Greet customers appropriately and treat all customers in a courteous and professional manner.
• Ensure all field phlebotomy and PSC specimens are collected accurately and on time.
• Practice specimen collection under supervision according to established procedures and legal requirements.
• Complete requisitions accurately and call clients to confirm handwritten orders and verify test(s) ordered.
• Research test/client information utilizing lab computer system or Directory of Service.
• Label, centrifuge, split, and freeze specimens as required by test order.
• Package specimens for transport and maintain required records and documentation.
• Read, understand, and comply with departmental policies, protocols, and procedures.
• Maintain all appropriate PSC/Phlebotomy logs and assist with compilation of monthly statistics and data.
• Perform basic clerical duties such as filing, faxing, and preparing mail.
• Submit accurate time and travel logs as directed by management.
• Demonstrate organizational commitment and adhere to departmental and company grooming and dress code guidelines.
• Answer the telephone in a courteous and professional manner and communicate appropriately with clients, patients, coworkers, and the public.
• Report unresolved problems immediately to the appropriate Manager, Supervisor, or Group Lead.
• Keep work area neat and clean, dispose of biohazard containers when scheduled, and help with inventories and other tasks as assigned.

Requirements

• High School Diploma or Equivalent (Required).
• Experience in Customer Service.
• Keyboard/data entry application experience.

Nice-to-haves

• Medical training helpful but not required.
• Medical terminology helpful but not required.

Benefits

• Day 1 Medical/Dental/Vision for FT employees who work 30+ hours.
• 15 PTO days first year.
• Paid Holidays.
• Annual Bonus Opportunity.
• 401(k) with matching contributions.
• Variable compensation plan (AIP) bonus.
• Employee Stock Purchase Plan (ESPP).
• Employee Assistance Program (EAP).
• Blueprint for Wellness.
• Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours.