Pharmacy Technician

Lewis Drug Stores - Rock Valley, IA

Rock Valley, IA

Health and Personal Care Retailers

About the position

The Pharmacy Technician will act as a patient advocate by ensuring that patients follow their drug therapy plans as prescribed. This is done by assisting the Chief Pharmacist/Pharmacist in duties of preparing and distributing prescription medications that are within the scope of Lewis Drug policy and state and national regulations.

Responsibilities

• Provide prompt, friendly customer service to all patients in the pharmacy and customers throughout the store
• Learn Lewis Drug policies and procedures and perform them daily
• Establish and maintain good relationships with physicians and other healthcare providers
• Answer patient questions and troubleshoot and/or resolve them promptly
• Answer phone calls promptly and in a polite manner
• Assist in all customer service situations and finish customer transactions using the register
• Obtain and maintain pertinent information from patients so as to fill prescriptions accurately and efficiently
• Maintain the confidentiality of patients' private medical information according to the HIPAA Act
• Process new and refill prescriptions within scope of practice
• Prepare paperwork and compile medications for delivery and mail out orders when needed
• Manage and serve drive-thru patients in an efficient manner (if applicable)
• Report any medication error to proper personnel
• Ability to log into a variety of software systems to perform daily technician functions
• Perform daily maintenance of automated devices within the pharmacy
• Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day's operations
• Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities
• Perform additional duties as assigned by the Chief Pharmacist/Pharmacist

Requirements

• Ability to learn basic drug terminology
• Ability to learn differences between brand and generic drugs
• Perform basic pharmaceutical calculations (addition, subtraction, multiplication, division, some algebra)
• Ability to multi-task and pay attention to detail
• Work effectively as part of a team to support the entire pharmacy, as well as individually
• Possess good organizational and time-management skills
• Ability to communicate effectively, both verbally and in writing
• Learn new software systems and type (data entry) accurately and efficiently
• Dependable in attendance and job performance
• Possess the initiative to plan for and complete daily activities in coordination with other pharmacy team members

Nice-to-haves

• Successful completion of an approved/accredited pharmacy technician program to become certified is desired but not required
• Additional pharmacy technician credentials/endorsements encouraged but not required

Benefits

• Medical, dental, and vision insurance
• HSA, FSA, LPFSA options
• Voluntary options: life, long-term disability, life/long-term care hybrid, cancer, critical illness, accident, identity theft protection
• Employee discount, includes prescriptions
• Retirement savings (401k)
• Paid Time Off (PTO)
• Paid volunteer time
• Company paid short term disability
• Company paid life insurance
• Discounted logowear
• Employee Assistance Program