About the position
Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
Responsibilities
- Provide exceptional customer service to help people live healthier lives.
- Treat customers/employees in a fair and ethical manner.
- Provide a safe, clean, inclusive environment.
- Be a responsible member of the community.
- Provide the right products, services, and care at the right time with fair and accurate pricing.
- Provide direct patient intervention by providing health and wellness services.
- Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
- Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement.
- Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing.
- Understand and follow the company guidelines on the operation of the cash register.
- Answer phone and triage calls and answer inquiries as appropriate.
- Complete billing procedures adequately to assure best value to the customer and the company.
- Count, measure and prepare specified product using company best practices.
- Maintain departmental standards including keeping clean and organized work stations and customer waiting areas.
- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures.
Requirements
- High School Diploma or GED.
- Must be 18 years old.
- Meets minimum state requirements to perform the functions related to the position.
- Ability to handle highly confidential information.
Nice-to-haves
- Any equivalent experience of a pharmacy clerk.
- Any previous comparable experience.
- EPRN familiarity.
- Support company health and wellness initiatives.
- Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations.
- Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies.
- Understand and perform ordering functions with primary and secondary wholesalers.
Benefits
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
