This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
Accredo is changing health care to make it more affordable, personalized, and focused on helping the whole person achieve better health. As a Pharmacy Technician, you will work from home, assisting patients in receiving life-sustaining medications to help manage rare and/or chronic diseases. You'll be empowered to engage patients, insurance companies, and multiple departments to process prescription orders and ensure timely shipment of medications. This role is very detail-oriented, and you'll spend the majority of your day working on our computer system entering data and/or talking on the phone.
Responsibilities
- Inbound calls and outbound calls welcoming and gathering patient demographics and arranging 1st shipment.
- Creating requests and making outbound calls to providers and doctors' offices for prescription requests.
- Data entry focused functions.
- Ensure prescriptions are accurately entered into the system.
- Investigate issues with pharmacists, doctors & other healthcare providers.
- Provide guidance to our patients about medication coverage.
- Juggle multiple tasks without sacrificing attention to detail.
Requirements
- High School Diploma or GED
- Minimum of 1 year of relevant experience preferably in a call center environment
- Customer Service experience required, phone experience a plus
- Valid Pharmacy Technician license/certification/registration as required by state laws
- Tech Savvy - Strong computer/data entry ability with Microsoft Office products
- High speed internet with wired ethernet connection
- Private & quiet workspace
Benefits
- Medical, Dental & Vision start 1st day
- 18 days Paid Time Off & 8 Paid Holidays
- Employer Contributions for HRA and HSA accounts
- 401K with Company Match
- Tuition Assistance
