Pharmacy Technician - Registered (24) - Employee Pharmacy

McLeod Health - Florence, SC

Full-time - Entry Level

Florence, SC

10,001+ employees

Hospitals

About the position

The position involves various responsibilities primarily focused on providing excellent customer service in a pharmacy setting. The role requires maintaining a professional image and adhering to service excellence standards while interacting with patients, visitors, physicians, and co-workers. Key tasks include greeting patients, processing prescriptions, communicating any issues or delays, and ensuring compliance with state and federal laws regarding record-keeping. The position also involves collaboration with pharmacists and other healthcare members to assist patients effectively, manage inventory, and maintain operational efficiency in the pharmacy.

Responsibilities

• Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers.
• Greets patients and assists in responding to their needs in the pharmacy.
• Gathers patient information and processes prescriptions requested by the patient.
• Communicates with the patient any issue or delay in filling their prescriptions.
• Notifies Pharmacist and contacts prescriber if appropriate regarding prescription concerns.
• Investigates and resolves third-party payment issues.
• Serves patients with a professional, caring demeanor for quality patient experience.
• Maintains proper records and documents as required by state and federal laws.
• Prioritizes and fills prescriptions based on specifics to ensure excellent care and service.
• Fills bottles and affixes appropriate labels for verification by Pharmacist.
• Loads prescription bags into will call system and consolidates daily.
• Follows procedure to properly return to stock medications.
• Follows procedure when receiving courier bags.
• Accurately counts and closes each register nightly, creates daily deposit form, and maintains accuracy in transactions.
• Answers phones with proper phone etiquette.
• Receives and stocks daily RX & OTC orders.
• Works together with Pharmacists and other technicians to assist patients with prescriptions.
• Ensures all supplies are adequately stocked and inventory is maintained.
• Maintains and refills robot daily.
• Assists Pharmacist in daily operations of the outpatient pharmacy.
• Participates in department huddles.

Requirements

• Ability to work independently
• High school diploma or equivalent (GED) required
• Maintain a current registration with the South Carolina State Board of Pharmacy