Pharmacy Technician, Medication Management Navigator

About the position

Performs pharmaceutical procedures for medication preparation and distribution that ensure safe, effective, and cost-efficient medication therapy. Exercises sound judgment and develops clinical skills to provide pharmaceutical support to the patient's plan of care based on the diagnosis in a timely manner. Adheres to all local/state/federal regulations, codes, policies, and procedures to ensure privacy and safety. May also be responsible for performing specific procedures and/or orienting other staff to the department.

Responsibilities

• Process and submit prior authorizations for specialty medications; follow up with payers to expedite approvals.
• Assist patients in obtaining financial aid, including copay cards and grants; liaise with pharmaceutical manufacturers and assistance programs.
• Ensure compliance with accreditation standards (e.g., URAC, ACHC); collaborate with the quality assurance team on documentation.
• Manage cold chain packaging for temperature-sensitive medications; coordinate shipping and track deliveries to ensure compliance.
• Support specialty pharmacy patients with medication adherence, refill reminders, and care coordination; communicate with healthcare providers.
• Coordinate with pharmacy and clinic teams regarding medication inventory, ensuring proper stock levels and timely replenishment.
• Work with pharmacists, healthcare providers, and the pharmacy team to ensure seamless patient care and facilitate communication between the clinic and the pharmacy.

Requirements

• Graduation from an accredited Pharmacy Technician program or met Board of Pharmacy requirements to obtain registration.
• PHRMTECHR-Registered Pharmacy Technician or PHARMT-Pharmacy Technician or PHARMC-Certified Pharmacy Technician or PHARMI-Pharmacy Intern.
• 1 year of recent relevant experience.
• Knowledge of medical terminology, generic and trade pharmaceutical names, pharmaceutical calculations, and laws and regulations.
• Basic working knowledge of legal requirements and accreditation standards, including The Joint Commission, Title XXII, Department of Homeland Security (DHS), Drug Enforcement Administration (DEA), Food and Drug Administration (FDA), and United States Pharmacopeia (USP).

Nice-to-haves

• Possess written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
• Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures.

Benefits

• Comprehensive benefits package including health insurance, dental insurance, and retirement plans.