Walgreens Boots Allianceposted about 1 month ago
Full-time
Beaver Dam, WI
Health and Personal Care Retailers

About the position

Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness with drug interactions. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance patient experience.

Responsibilities

  • Engages patients by greeting them and offering assistance with products and services.
  • Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and joyful experience.
  • Connects with patients by anticipating needs and proactively offering services.
  • Supports efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens.
  • Participates and assists in events that reflect the unique communities we serve.
  • Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, and patient information privacy.
  • Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
  • Ensures the pharmacy operates in accordance with regulations, company policies and standards.
  • Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy.
  • Responsible for the opening and closing of the pharmacy and shift change duties.
  • Maintains current knowledge of information technology associated with pharmacy systems.
  • Ensures the accurate processing of insurance claims to resolve patient issues and prevent payment rejections.
  • Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management and other healthcare services.
  • Assists and supports the pharmacy manager in analyzing performance data.
  • Develops and maintains good connections with local medical community including physicians, nurses, and other healthcare providers.
  • Participates in community outreach activities to promote the pharmacy business.
  • Assists the Pharmacy Manager with staff hiring and training.
  • Reinforces the direction of Pharmacy Manager in staff performance by coaching and providing constructive feedback.
  • Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations.
  • Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services.

Requirements

  • BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
  • Current pharmacist licensure in the states within the district.
  • Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
  • Certified Immunizer or willing to become an immunizer within 90 days of hire.
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