Pet Grooming Salon Manager

PetSmart - Wylie, TX

Full-time

Wylie, TX

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

As our Pet Grooming Salon Manager, you will lead the operations of the grooming salon, ensuring exceptional customer service and building relationships with clients. You will onboard new salon associates and groomers, perform Hands on Pet (HOP) assessments, and ensure the safety and well-being of every pet and associate in the store.

Responsibilities

• Onboard all new salon associates and groomers, ensuring their completion of all training requirements and annual safety certifications.
• Evaluate the quality of grooms and provide ongoing learning opportunities.
• Perform Hands on Pet (HOP) assessment on all pets to recommend services and build trust with the pet parents.
• Perform dog grooming services to breed standards and to client's personal preferences.
• Ensure the safety and well-being of every pet and associate in the store, taking immediate action whenever necessary.

Benefits

• $2000 sign-on bonus OR a $1500 sign-on bonus with a brand new tool kit.
• Opportunities to gain experience in different business units.
• Development of leadership skills as a District Academy Trainer or a Quality and Education Manager.
• Opportunities to tackle the challenge of a new salon opening or turning around a struggling salon.
• Transfer options to any one of our 1600 stores nationwide.