Wheatland Bank - West Wenatchee, WA

posted about 1 month ago

Full-time - Entry Level
West Wenatchee, WA
Credit Intermediation and Related Activities

About the position

Wheatland Bank is seeking a Personal Banker for its Wenatchee Branch. The role involves providing exceptional customer service and assisting customers with various banking needs. The successful candidate will work in a collaborative environment that values financial responsibility, transparency, and leadership, making it a rewarding career for skilled bankers.

Responsibilities

  • Open various new accounts and educate customers about available services/products.
  • Assist with a wide variety of customer services including managing Shared Certificates, Safe Deposit Boxes, and checkbooks.
  • Process credit card and loan applications, manage outgoing wires, and resolve fraud issues.
  • Explain and expedite the opening, closing, transfer, and rollover of IRA certificates.
  • Assist customers with opening Certificate of Deposits (CD) and educate them about penalties and earnings.
  • Provide backup to tellers upon request.
  • Set up auto transfers and enroll customers for ACH transfers and wires.
  • Comply with applicable laws and regulations, including the Bank Secrecy Act and the Patriot Act.
  • Use customer interactions to advise on additional services or programs that may benefit them.

Requirements

  • Minimum of six months of similar or related experience.
  • High school diploma or GED required.

Benefits

  • Competitive compensation package
  • Opportunities for professional development
  • Collaborative work environment
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