Synovus Financial - Tallahassee, FL
posted 10 days ago
This entry-level banking role is designed to build proficiency in transaction, sales, and service functions. The position operates as a multi-functional team member capable of processing transactions, providing optimum service, and consulting in an advisory role to maximize the sales potential of every interaction. The role involves processing transactions accurately and efficiently while introducing products, services, and digital options that meet customer needs, encouraging customers to expand their relationship with Synovus. The employee will identify customer needs and cross-selling and up-selling opportunities, expand and retain customer relationships, and contribute to the financial growth of the branch. Additionally, the employee serves as the first line of defense in preventing fraud and mitigating risk, demonstrating a passion for delighting customers by living the Customer Covenant every day. On average, the employee spends approximately 80% of their time performing transactional and service functions and 20% on sales and relationship deepening functions.