Per Diem Practice Office Associate - Southampton

$34,820 - $51,950/Yr

Northwell Health - Southampton, NY

Full-time

Southampton, NY

Ambulatory Health Care Services

About the position

The Per Diem Practice Office Associate is responsible for providing excellent customer service in a medical office setting. This role involves managing incoming calls, greeting patients, verifying insurance information, and handling various clerical tasks to ensure smooth office operations.

Responsibilities

• Promptly and professionally answers telephone calls, and if appropriate routes them appropriately.
• Organizes messages and delivers them promptly to the necessary individual.
• Greet patients and guests in a courteous and professional manner.
• Verify insurance coverage and demographic information.
• Obtain insurance referrals and authorizations.
• Direct patients to appropriate waiting or clinical areas.
• Explain financial obligation to patients or responsible parties and collect copayments/co-insurance/deductibles as required.
• Facilitate or create appointments for follow-up care, diagnostics procedures, physical therapy, or pain management.
• Other duties as assigned by a manager or supervisor.

Requirements

• High school diploma or general equivalency diploma (GED).
• Minimum one year of relevant experience working in a medical facility or related field.
• Minimum one year experience in customer service or reception, preferably in a health care environment.

Benefits

• Comprehensive benefits package (details to be discussed with a recruiter).