Per Diem Patient Care Monitor/Greeter

About the position

Health Care Resource Center is looking for a respectful, alert and vigilant greeter / Patient Care Monitor to maintain overall safety and order of the clinic facility. The greeter / patient care monitor may also provide backup coverage to receptionist.

Responsibilities

• Ensuring the protection of all employees and patients
• Ensure that each patient entering the building has an I.D.
• Creates orderly waiting line; have patients stand in single file while they are waiting to receive medication.
• Performs crowd control (makes sure that after dosing, patients leave the clinic timely, unless they have an appointment to see a staff person).
• Eliminate loitering, congregating in the parking lot and premises
• Report critical incidents that occur in parking lot or on premises
• Contact local authorities and cooperate with authorities in an emergency situation, as needed.
• Respond to calls for assistance in preventing interference or disruption of operations (maintains order and control).
• Reports and documents incidents whenever trouble or problems occur to the Operations Director and/or Clinic Director.
• Maintains a safe and secure environment throughout the building, protecting the property from damage and destruction
• Performs security check of facility at regular intervals throughout the day.
• Attends staff meetings, in-service training as directed by supervisor.
• Maintain professional attire at all times, including name badge and paraphernalia that identifies you as a Security Guard.
• Be friendly, courteous and helpful to all disciplines, reception, clinical and medical.
• Provide receptionist coverage as needed
• Perform other related duties as determined by supervisor.

Requirements

• Minimum age requirement of 21.
• High school diploma or equivalent with at least 1 years' prior experience in an office/clinic setting.
• Training from a law enforcement school or other security training is strongly preferred
• Effective written and verbal communication skills required.
• Able to establish a positive rapport with patients and must demonstrate a non-judgmental and accepting attitude toward the chemically dependent person.
• Satisfactory drug screen and background check.

Benefits

• Commitment to the highest quality of patient care in a comfortable outpatient clinic setting.
• Opportunity to address the physical, emotional, and mental aspects of opioid use disorder to help patients achieve long-term recovery and an improved quality of life.