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LE_01 PM Pediatrics Management Group, LLC - Laurel, MD
posted 2 months ago
About the position
The Medical Assistant at PM Pediatrics plays a crucial role in providing clinical and administrative support in a pediatric urgent care setting. This position is designed for individuals who are passionate about pediatric care and are eager to assist with primary patient care under the supervision of physicians. The Medical Assistant will engage with patients and families, ensuring a positive experience while maintaining the operational efficiency of the clinic.
Responsibilities
- Provide clinical and administrative support for providers, patients, and office operations
- Greet and register patients as they arrive
- Obtain medical history, patient vital signs, and intake
- Prepare patients for X-rays
- Perform and document routine labs, such as throat and urine cultures
- Irrigate and assist with wounds
- Assist in performing quality control testing in the lab
- Be an integral part of the patient care team and assist with patient care within the scope of practice
- Keep exam rooms and front reception stocked with adequate supplies
- Maintain order and cleanliness of the waiting room area
- Practice standard safety practices and precautions
- Help patients in distress by responding to emergencies and notifying medical team
- Maintain operations by following policies and procedures; reporting needed changes to management team
- Maintain patient confidence and protect operations by keeping patient care information confidential
- Enhance health care practice reputation by accepting ownership for accomplishing new and challenging requests
- Assist patients with complaints and take an active role in service recovery when needed
- Perform other duties as needed including applying splints and assisting the nurse and/or provider in other medical procedures
- Provide exceptional customer service
Requirements
- High school diploma or GED
- Prior experience and/or education as a Medical Assistant
- Knowledge of EKG placement and processing in children
- Ability to obtain laboratory tests via nasal swab and venipuncture
- Demonstrate a professional and friendly demeanor
- Strong communications and organizational skills
- Prior pediatric experience
- Capable of multi-tasking in a fast-paced environment
- Comfortable with computers, Microsoft Office Suite
- Willing to learn medical software
- Experience with medical records preferred
