Baptist Health - Louisville, KY

posted 2 months ago

Part-time - Entry Level
Louisville, KY
Hospitals

About the position

The PBX Operator position at Baptist Health System is a part-time role focused on providing essential communication services within the hospital and its outlying properties. This role combines customer service skills with emergency response capabilities, ensuring effective communication for both emergent and non-emergent situations. Operators will gain valuable experience in emergency management, call connectivity, and data entry, preparing them for future careers in emergency dispatch or call center environments.

Responsibilities

  • Provide constant communication support for emergent and non-emergent calls.
  • Assist with emergency notification protocols and procedures.
  • Utilize various communication systems including Conveyant Teledirectory and public address systems.
  • Maintain knowledge of patient location and security dispatch radio operations.
  • Ensure prompt and accurate connectivity and notification for the organization.

Requirements

  • High school diploma or equivalent preferred.
  • Call center experience preferred.
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