Medical City Healthcare - McKinney, TX
posted 2 months ago
Full-time - Entry Level
McKinney, TX
251-500 employees
Hospitals
About the position
The PBX Operator at Medical City McKinney plays a crucial role in ensuring effective communication among patients, physicians, and staff, especially during emergencies. This position is PRN (as needed) and requires the ability to operate PBX equipment under various conditions, maintaining high standards of customer service and communication skills.
Responsibilities
- Operate PBX equipment efficiently under normal and emergency situations.
- Memorize and manage communication systems including pagers, cell phones, and emergency codes.
- Provide excellent customer service to patients, visitors, and staff.
- Facilitate communication between patients, physicians, and hospital staff.
Requirements
- 1-2 years of experience preferred in a similar role.
- Strong communication skills, both verbal and written.
- Excellent customer service skills, especially in high-pressure situations.
Nice-to-haves
- Experience in a healthcare environment.
- Familiarity with emergency communication procedures.
Benefits
- Employee stock purchase plan
- Disability insurance
- Health insurance
- Dental insurance
- Flexible spending account
- Tuition reimbursement
- Paid time off
- Adoption assistance
- Family leave
- Vision insurance
- 401(k) matching
