Baylor Scott & White Health - Round Rock, TX

posted 10 days ago

- Entry Level
Round Rock, TX
Hospitals

About the position

The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification and answering phones.

Responsibilities

  • Assists with patient duties to include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones.
  • Arranges follow-up visits and referral appointments.
  • Assists with patient registration duties by collecting and verifying insurance information.
  • Verifies patient demographics and enters changes into computer system.
  • Directs patient to appropriate waiting areas.
  • Accepts payments for physician/clinic services according to established guidelines.
  • Posts payments and enters charges into computer utilizing appropriate codes.
  • Generates daily payment reports and verifies cash drawer against report.
  • Provides accurate patient, medical, financial or procedural information to patients or approved outside entities.
  • May be required to discuss financial arrangements with patients.
  • Receives and directs phone calls. Assists patients and other visitors.
  • Responds to routine inquiries concerning practice services, hours of operation, etc.
  • Ensures any patient complaints are handled appropriately.
  • Assists with medical records duties as requested.

Requirements

  • H.S. Diploma/GED Equivalent
  • Less than 1 Year of Experience

Benefits

  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1
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