About the position
The ONSITE Patient Access Registration Rep II is responsible for tasks relating to the completion of patient registration and scheduling for hospital and/or physician services. The Access Registration Rep II will be required to have flexibility to learn and comprehend complex hospital systems in order to communicate directly with patients, healthcare providers, physician offices and ensuring the information collection is complete and accurate. The Access Registration Rep will interact with patients, payer, provider and clients according to company, client and federal guidelines. The rep will provide input for process development and reporting. The Patient Business Services Rep-Access Registration will be required to work schedules that accommodate a 7/24 work schedule and be able to independently make compliant decisions on how to apply HIPAA and FCC regulations. This is a 100% onsite position located in Kona, Hawaii, and is open to local candidates only.
Responsibilities
- Complete patient registration (post clinical triage of patient) by obtaining and verifying health plan coverage.
- Accurately capture and document patient demographics and health plan information.
- Support access registration, insurance verification and authorization functions.
- Contact patient, physician offices and/or payers for follow-up on eligibility and authorizations.
- Schedule patients for services as directed by department guidelines.
Requirements
- Flexibility to learn and comprehend complex hospital systems.
- Ability to communicate directly with patients, healthcare providers, and physician offices.
- Knowledge of HIPAA and FCC regulations.
- Ability to work a 7/24 schedule.
