Patient Service Representative

$18,720 - $18,720/Yr

CURA - Wexford, PA

posted 2 months ago

Full-time - Entry Level
Wexford, PA
10,001+ employees
Personal and Laundry Services

About the position

The Patient Service Representative at Cura Hospitality plays a crucial role in ensuring the satisfaction of patients and their guests by accurately processing orders and addressing any concerns. This position is essential in fostering positive relationships with patients and managing data to facilitate their needs in a healthcare setting.

Responsibilities

  • Fostering patient relationships by identifying and responding to their needs.
  • Making internal or external contact with necessary personnel to address patient concerns as needed.
  • Managing data to aid completion of patient orders.

Requirements

  • Excellent written and verbal communication skills.
  • High school diploma or equivalent.
  • Strong interpersonal and communication skills.
  • Knowledge of Microsoft Office, Outlook, telephone systems, printers, and fax machines.

Nice-to-haves

  • Experience in an acute care and/or healthcare environment, preferably in patient and resident services.
  • At least one years' experience in customer service or a call center.
  • Associate's degree or higher.

Benefits

  • Commuter assistance
  • Paid holidays
  • Health insurance
  • Dental insurance
  • 401(k)
  • Tuition reimbursement
  • Paid time off
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
  • Employee discount
  • Opportunities for advancement
  • Referral program
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