Scheduling (Indianapolis)

TEKsystems•Indianapolis, IN

12d•Hybrid

About The Position

We are seeking a detail‑oriented and patient‑focused Scheduling Coordinator to join our team. This role is responsible for managing appointment scheduling, ensuring accurate documentation, and delivering high‑quality customer service in a fast‑paced environment. The ideal candidate thrives under pressure, communicates clearly, and demonstrates empathy and professionalism in every interaction.

Requirements

1+ years of recent call center experience.
Strong customer service and data entry skills.
Ability to adapt to changing workflows or departmental needs.
High attention to detail, especially with data entry.
Strong verbal communication skills and ability to think quickly in challenging situations.
Demonstrates empathy and professionalism.

Nice To Haves

Bachelor’s degree (preferred but not required).

Responsibilities

Schedule patient appointments accurately and efficiently.
Follow and reinforce all scheduling policies and procedures.
Communicate essential information for each scheduled appointment to patients and internal teams.
Audit and/or complete electronic documentation of patient and case information in a timely manner.
Maintain high-quality standards while meeting deadlines in a high-volume environment.
Communicate effectively and professionally with patients, peers, and supervisors on a daily basis.