Covenant Health - Lubbock, TX

posted 2 months ago

Full-time - Entry Level
Lubbock, TX
10,001+ employees
Ambulatory Health Care Services

About the position

The Patient Scheduler for Hematology Oncology at Covenant Children's Hospital is responsible for coordinating patient schedules, managing appointments, and ensuring effective communication between patients and staff. This role is essential in maintaining the flow of patient care and requires a strong understanding of departmental procedures and scheduling systems.

Responsibilities

  • Coordinate patient schedules and input various appointments into the scheduling system.
  • Schedule outside appointments as necessary and communicate with patients and staff regarding all appointments.
  • Exhibit knowledge of departmental procedures and appropriate scheduling of patient exams.
  • Accurately obtain patient records for clerical work-up.

Requirements

  • Education to meet certification, license or registration requirement.
  • 1 year of medical scheduling/receptionist experience (preferred).
  • 2 years of customer service experience (preferred).

Benefits

  • 401(k) Savings Plan with employer matching
  • Health care benefits (medical, dental, vision)
  • Life insurance
  • Disability insurance
  • Paid parental leave
  • Vacation and holiday time off
  • Voluntary benefits
  • Well-being resources
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