Patient Registration

Faulkton Area Medical Center•Faulkton, SD

1d•$18 - $23•Onsite

About The Position

Faulkton Area Medical Center is looking for a detail-oriented, people-focused professional to join our team as a Patient Registration & Outpatient Scheduling Specialist. This role plays a key part in creating a positive patient experience from the very first interaction. This role supports both hospital and clinic operations by coordinating patient access, including patient registration, insurance verification and authorizations, and outpatient scheduling. You’ll help ensure patients are accurately registered, properly scheduled, and well-informed before receiving care.

Requirements

High school diploma or GED
Strong customer service and communication skills
Excellent attention to detail and organizational abilities
Ability to multitask and work independently in a fast-paced environment
Reliable, accountable, and team-oriented
Comfortable working with the public both in person and on the phone
Basic computer, typing, and math skills
Commitment to maintaining patient confidentiality (HIPAA compliant)

Nice To Haves

Patient registration, scheduling, or healthcare front office experience
Familiarity with insurance verification and prior authorizations
Knowledge of Medicare, Medicaid, or VA Community Care
Experience with EMR systems (Cerner/Oracle) or rural healthcare environments

Responsibilities

Register patients for hospital and clinic services
Verify demographics, insurance, and eligibility
Schedule appointments for lab, imaging, therapy, and other services
Obtain and manage prior authorizations
Provide clear instructions to patients regarding appointments and preparation
Serve as a liaison between patients, providers, and care teams
Assist patients with questions related to appointments, insurance, and financial responsibility
Maintain accuracy and compliance in all patient information and documentation