About the position
At Mount Carmel, we work to continuously inspire one another. Here, all are welcome. It is this culture of humility and compassion that sets Mount Carmel apart. We see the big picture and do the right thing. That means a dedication to the well-being of both our colleagues and the patients they serve. The position of Patient Financial Specialist I ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. This role involves ensuring collections of patient deductibles, co-pays, coinsurance, and deposits, as well as gathering and evaluating confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. The specialist collects payments and facilitates resolution of billing questions, acting as an information resource to other departments and physician offices. The role requires an understanding of the relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third-party regulations, as well as adherence to Medicare, Medicaid, and other third-party information requirements. The specialist establishes payment arrangements for patients and evaluates past account history while abiding by the department's service vision.
Responsibilities
- Register patients
- Verify insurance
- Communicate with patients
- Perform soft collection when registering patients
- Use EPIC system
- Demonstrate understanding of Medicare, Medicaid, and other third-party information requirements
- Demonstrate working knowledge of third-party payor benefits and requirements
- Demonstrate working knowledge of CPT and ICD-9 coding and payor reimbursement methodologies
Requirements
- Prefer an Associate’s Degree in HealthCare Administration, Business Administration, or related field
- High School Diploma or GED is required
- Demonstrated experience may be used in lieu of degree
- Prefer minimum of three years experience in a physician's office, clinic, hospital business office, financial service setting, or related area dealing with the public in collection of data and funds
Benefits
- Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one
- Retirement savings account with employer match starting on day one
- Generous paid time off programs
- Employee recognition programs
- Tuition/professional development reimbursement
- Relocation assistance (geographic and position restrictions apply)
- Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing
- Employee Referral Rewards program
- DailyPay option for eligible colleagues
