About the position
Novant Health Urgent Cares (NHUC), located in Columbia, South Carolina, provides non-medical management and administrative services to 50+ Doctors Care urgent care centers and 20+ Progressive Physical Therapy facilities located throughout South Carolina. For decades our family of brands have provided exceptional, convenient, and affordable healthcare experiences to families and communities all over the Palmetto State. NHUC is currently looking for a patient care technician to join our team. The Patient Care Technician (PCT) prepares patient for physician's visit, shows patient to room or treatment area, takes vital signs, and documents the patient's reason for the office visit. The PCT will function in multiple capacities when interacting with patients to include performing the duties of a Patient Service Representative (PSR).
Responsibilities
- Prepare patients for physician's visit
- Show patients to room or treatment area
- Take vital signs
- Document patient's reason for the office visit
- Function in multiple capacities when interacting with patients, including performing duties of a Patient Service Representative (PSR)
Requirements
- High school diploma or equivalent
- General knowledge of medical ethics and confidentiality
- Computer skills and knowledge of basic medical terminology
- Current CPR certification and trained in OSHA/HIPAA compliance
- Willing to work 12-hour shifts, weekends, and holidays
- Willing to work at other centers to ensure staffing coverage
- Effective verbal and written communication skills, along with proper telephone etiquette
- Tactful and professional manner
- Ability to reflect our mission, vision, and values through actions and conduct.
Nice-to-haves
- One (1) or more years of experience working in a medical office setting
- One (1) or more years of experience working with an Electronic Medical Records (EMR) system (preferably Cerner)
Benefits
- Competitive wages
- Shift Differential Pay
- Incentive Pay Programs
- Generous PTO that increases with tenure
- 403B
- Health, dental, vision insurance
- Flexible Spending Account
- Short term and Long term Disability
- Whole and Term Life Insurance
- Rewarding Careers
