Patient Care Coordinator

Smile Brands • Wausau, WI

36d • Onsite

About The Position

Midwest Dental supported by Smile Brands in Wausau, WI is looking for a friendly, organized, and customer-focused Patient Care Coordinator (PCC) to join our team! This is a great opportunity for someone with strong customer service skills who enjoys helping people and creating a positive experience for patients. Dental experience is not required — we are happy to train the right person!

Requirements

• Strong customer service and communication skills
• Positive attitude and team-oriented mindset
• Organized, dependable, and detail-oriented
• Comfortable in a fast-paced environment

Nice To Haves

• Dental experience is a plus, but not required
• Previous experience in a dental or medical office setting

Responsibilities

• Welcome and assist patients in a professional and friendly manner
• Schedule appointments and help manage the daily patient flow
• Answer phones and assist with patient questions
• Verify patient information and support front office operations
• Help create a positive, patient-first experience from check-in to check-out

Benefits

• paid time off (“PTO”)
• health
• dental
• vision
• health savings account
• telemedicine
• flexible spending accounts
• life insurance
• disability insurance
• employee discount programs
• pet insurance
• a 401k plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed