Patient Care Coordinator

Smile Brands • Houston, TX

5d • Onsite

About The Position

Castle Dental is seeking a friendly, organized, and motivated Patient Care Coordinator (PCC) to join our Houston team. The PCC plays a key role in creating a positive patient experience by providing excellent customer service, scheduling appointments, verifying insurance, and supporting office operations.

Requirements

• Previous dental or medical front office experience preferred
• Bilingual preferred
• Strong communication and customer service skills
• Comfortable using computers and scheduling software
• Ability to multitask in a fast-paced environment
• Positive attitude and team-oriented mindset

Nice To Haves

• Previous experience in a dental or medical office setting

Responsibilities

• Greet and check in patients with professionalism and warmth
• Schedule and confirm appointments
• Answer phones and respond to patient questions
• Verify insurance benefits and collect payments
• Maintain accurate patient records
• Support treatment presentation and financial discussions
• Coordinate with doctors and clinical staff to ensure smooth patient flow
• Help create a welcoming and efficient office environment

Benefits

• paid time off (“PTO”)
• health
• dental
• vision
• health savings account
• telemedicine
• flexible spending accounts
• life insurance
• disability insurance
• employee discount programs
• pet insurance
• a 401k plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed