Patient Care Coordinator

CPTE•Hudson, NH

11d•Onsite

About The Position

At CPTE, we pride ourselves on our commitment to delivering exceptional patient care in a supportive, collaborative environment. With eight outpatient locations and growing, we are dedicated to fostering professional development, encouraging innovation, and helping our team members achieve their career goals. If you’re passionate about making a difference in patients’ lives and ready to grow your career, we’d love to hear from you! CPTE is seeking a motivated and detail-oriented Patient Care Coordinator to join our Hudson, New Hampshire clinic. This is an excellent opportunity for someone who enjoys interacting with patients, thrives in a fast-paced environment, and takes pride in creating a welcoming and positive experience for every person who walks through our doors. About the Role As a Patient Care Coordinator, you’ll serve as the first point of contact for patients and visitors while supporting the day-to-day operations of the clinic. This role is essential in creating a welcoming, organized, and positive experience for every patient who walks through our doors. This is a full-time position averaging 30–40 hours per week. Evening availability is required.

Requirements

High school diploma or equivalent
Previous experience in a receptionist, administrative, or customer service role preferred
Strong organizational and multitasking skills with attention to detail
Excellent written and verbal communication skills
Strong computer proficiency and comfort learning new systems
Professional phone etiquette and interpersonal skill
Ability to maintain confidentiality and handle sensitive patient information appropriately
Ability to work flexible afternoon and evening hours as needed

Nice To Haves

Valid driver’s license preferred

Responsibilities

Greet and welcome patients and visitors in a professional, friendly, and compassionate manner
Answer incoming phone calls and direct patients to the appropriate team members efficiently
Schedule appointments, verify insurance information, and assist with patient registration and intake processes
Maintain accurate patient records and update information within electronic systems
Coordinate closely with therapists and clinical staff to support efficient scheduling and patient flow
Process payments and assist with insurance-related questions while maintaining confidentiality and accuracy
Communicate clinic services, programs, and scheduling information clearly and professionally
Manage multiple tasks and priorities while maintaining a positive and organized front desk environment
Assist with light housekeeping duties to help maintain a clean and welcoming clinic environment, including wiping down treatment tables, assisting with laundry, and supporting daily clinic organization