Patient Care Coordinator - Riverview Dentistry
About The Position
Dr. Haley, Dr. Foreman, Dr. Dempsey, and Dr. Giliberto are dedicated to their patient’s oral health and love being part of the Riverview community. Riverview Dentistry offers patients a relaxing and entertaining experience in a warm, calm environment, providing a variety of services including general dentistry, cosmetic dentistry, oral surgery, and children’s services. The team prides itself on quality dental care, exceptional patient service, continuous learning, and innovative technology, evidenced by 5-star reviews. Working within the dentalcorp network provides opportunities to collaborate with leading clinicians and access advanced treatment technologies, training, development, and support. Riverview Dentistry is conveniently located near the Findley Park area and treats all patients like family. The company aims to provide the best care for patients by empowering its people and practices with resources and technology to deliver exceptional care and patient outcomes, representing a network-driven, entrepreneurial approach to transform healthcare in Canada.
Requirements
- Minimum 1 year of Dental Administration experience is required
- Experience with dental software programs is required
Nice To Haves
- Clinical background is considered an asset
Responsibilities
- Welcome and assist patients upon arrival, creating a warm and positive first impression
- Optimize the daily appointment schedule to ensure full utilization with minimal gaps
- Effectively manage the recall system and maintain accurate, up-to-date patient records
- Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
- Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
- Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
- Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner
Benefits
- Competitive pay with annual reviews
- RRSP matching to grow your future
- Comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more
- Access to our Employee and Family Assistance Program
- Award-winning education
- Hands-on experience
- Real recognition
- Proven pathways that grow your expertise
- Career development with industry-leading CE
- Social and networking events
- Flexible, work-life balanced environment that supports your professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
