Patient Care Coordinator

Smile Brands•Beaverton, OR

13d•Onsite

About The Position

At Bright Now! Dental supported by Smile Brands, we believe exceptional patient care starts the moment a patient walks through the door. Our Beaverton office is seeking a friendly, organized, and service-focused Patient Care Coordinator who is passionate about creating positive experiences and helping patients feel comfortable, informed, and supported throughout their visit. As a key member of our front office team, you’ll help create a welcoming environment while supporting scheduling, patient communication, insurance coordination, and daily office operations. If you thrive in a fast-paced environment and enjoy building relationships with patients, we’d love to meet you.

Requirements

Experience in a dental, healthcare, or customer service environment preferred
Knowledge of dental terminology and dental insurance processes preferred
Strong communication and interpersonal skills with a patient-first mindset
Highly organized with strong attention to detail and multitasking abilities
Positive attitude, professionalism, and ability to thrive in a team-oriented environment
Experience with dental software systems is a plus

Nice To Haves

Previous experience in a dental or medical office setting

Responsibilities

Welcome patients with warmth, professionalism, and a positive first impression
Manage patient check-in and check-out processes efficiently and accurately
Schedule appointments and coordinate daily patient flow to support an exceptional office experience
Verify insurance benefits and assist patients with questions regarding coverage and payment options
Answer phones, respond to patient inquiries, and provide outstanding customer service
Support treatment acceptance by helping patients understand next steps and financial arrangements
Maintain accurate patient records and ensure confidentiality at all times
Partner closely with doctors, hygienists, and team members to deliver seamless patient care