Patient Care Associate 1, Jackson West, On Call/Pool

Jackson Health System - Miami, FL

Miami, FL

Hospitals

About the position

Patient Care Associate provides patient focused, age-specific, information and clinical based support to patients through the utilization of appropriate health information equipment/systems. This is the level 3 job in the nursing support career ladder.

Responsibilities

• Uses a systematic process to provide/modify care and patient/family education.
• Assists health care team with simple procedures; prepares supplies & equipment.
• Provides patient/family support, assists in positioning patients, sets up/or remove equipment.
• Performs a variety of tasks associated with generalized patient care (vital signs, feeding, mobility, drainage, and personal hygiene).
• Utilizes specialized equipment as needed when providing patient care.
• Prepares and cleans exam rooms, patient treatment areas and stretchers between patient uses.
• Transports patients to and from treatment areas when needed.
• Cleans assigned area after patient's treatment, as needed according to departmental procedures.
• Takes and picks up food orders for patient's kitchen evaluation.
• Assists in the fabrication of adaptive and assistive equipment.
• Keeps the storage closet in order and stocked.
• Assists with office duties as needed.
• Provides support to the health care team including set-up, equipment prep, clean up and restocking.
• Attentive to patient care needs that meets clinical goal for routine visits.
• Responsive in meeting patient flow processes that reduce patient waiting time for procedures.
• Adjusts work pace, as directed to meet volume demands of clinical unit.
• Demonstrates flexibility and willingness to support delivery model of care.
• Schedules appointments for referrals/consults as assigned.
• Consistently adheres to time outs prior to start of surgical and invasive procedures per policy.
• Follows policies on identification of patients, hand hygiene/infection control and all other related unit specific policies and procedures.
• Performs phlebotomy function as assigned.
• Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
• Performs all other related job duties as assigned.

Requirements

• Generally requires 0 to 3 years of related experience.
• Completion of an approved Medical Assistant or Nursing Assistant training program is required.
• Medical Assistant Certification OR Certified Nursing Assistant license, including Phlebotomy is required.
• American Heart Association Basic Life Support (BLS) and any additional applicable life support certification for Healthcare Providers is required upon hire.