Patient Accounts Supervisor

BJC HealthCare • St. Louis, MO

3d • Hybrid

About The Position

BJC is seeking a Patient Accounts Supervisor to lead a team focused on accounts receivable. This role is responsible for managing escalations and generating reports. The ideal candidate is highly organized, detail-oriented and has previous patient accounts experience. This position is Monday - Friday, will be remote but will need to attend meetings in person.

Requirements

• High School Diploma or GED
• 2-5 years experience
• No Supervisor Experience

Nice To Haves

• Bachelor's Degree
• 2-5 years Supervisor Experience
• Previous patient accounts experience

Responsibilities

• Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
• Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
• Ensures the resolution of complex insurance, patient accounts and customer service related issues.
• Works with staff to ensure that productivity and quality standards are met in accordance to departmental policies and procedures.
• Audits accounts to ensure accurate and timely resolution of outstanding issues on payor and patient accounts.
• Aligns resources to achieve daily patient accounting operational goals within the work unit and in collaboration with other departments.
• Communicates with staff, patients, internal key stakeholders and insurance companies to ensure operational effectiveness.

Benefits

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED