Patient Account Representative

$17 - $19/Yr

U.S. Physical Therapy - Broken Arrow, OK

Full-time - Entry Level

Broken Arrow, OK

Ambulatory Health Care Services

About the position

Broken Arrow Physical Therapy is hiring a full-time Patient Account Representative who is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients including answering account-specific queries. This position is a point of contact for all non-clinical patient services. Your big smile in our fun and energetic clinic will go a long way!

Responsibilities

• Creating invoices and sending payment reminders to patients
• Preparing accounts receivable transactions and processing payments
• Greet patients and provide outstanding customer service
• Ensuring billings and receivables are correctly processed promptly
• Address and correct any discrepancies in accounts or billings
• Answer phones, Electronic scheduling, Data entry
• Verify current personal and financial information
• Maintain patient charts and electronic medical records
• Verify insurance benefits
• Collect, post, and deposit patient payments
• Fax, file, and perform any other duties as assigned

Requirements

• High school graduate or equivalent
• 1+ years of previous medical office experience
• 1+ years of previous billing and accounts receivable experience
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Available and flexible with your hours
• Close attention to detail
• Great time management and organizational skills
• Team player attitude and energetic with a focus on excellent customer service

Benefits

• Excellent benefits package including health, dental, vision, 401k, and generous Paid Time Off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment
• Investment from a company that wants you to succeed and thrive