Patient Account Representative/Medical Biller

U.S. Physical Therapy - Chandler, AZ

Full-time - Entry Level

Chandler, AZ

Ambulatory Health Care Services

About the position

An insurance biller and accounts receivables professional is responsible for processing insurance claims, verifying policy information, and ensuring accurate billing. They track payments, follow up on outstanding balances, and communicate with insurance companies and clients to resolve billing discrepancies. Additionally, they may handle accounts receivable, reconcile financial records, and generate reports for management. Strong attention to detail, knowledge of insurance procedures, and effective communication skills are essential for success in this role.

Responsibilities

• Process insurance claims and verify policy information.
• Ensure accurate billing and track payments.
• Follow up on outstanding balances and resolve billing discrepancies.
• Communicate with insurance companies and clients regarding billing issues.
• Handle accounts receivable and reconcile financial records.
• Generate reports for management.

Requirements

• Knowledge of basic computer skills including Microsoft Excel and Word, as well as Email experience.
• Knowledge of working aging, researching unpaid claims and appeal submissions to insurance.
• Ability to answer all patient or telephone inquiries pertaining to claims billed with courtesy and thoroughness.
• Ability to perform billing functions via Electronic Medical Record (EMR), Raintree experience preferred, but not necessary.
• Excellent time management, organizational and communication skills.
• Ability to work independently and as a team player.
• Experience with Medicare, Workers' Compensation Insurance, Commercial and Medicaid insurances.

Nice-to-haves

• Graduate of Medical Billing School
• Detail oriented
• Good time management skills
• Enjoys structure and organization.

Benefits

• Competitive compensation
• Excellent benefits package including 401k
• Employee discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment
• Investment from a company that wants you to succeed and thrive