Patient Account Rep1

LifeCare Medical Center•Roseau, MN

3h•$19 - $27•Onsite

About The Position

LifeCare Medical Center has been dedicated to providing quality healthcare in our region since 1915. We value every person and take our patient’s healthcare needs seriously. Our employees are the foundation for our success. We’ve fostered a collaborative environment centered around compassion, accountability, respect and excellence. At LifeCare, you will have the opportunity to thrive in a life changing career, within a culture of teamwork, professionalism, and respect. As the third largest employer in Roseau County, LifeCare Medical Center is continually looking for motivated, dedicated, and compassionate leaders who are passionate about delivering the best in healthcare services. We are committed to our communities and take pride in our medical heritage.

Requirements

good attention to detail
good verbal and written communication skills
problem solving abilities

Nice To Haves

previous experience with insurance claims preferred
knowledge of medical terminology preferred

Responsibilities

Responsible for reviewing and processing appropriate insurance claims for Inpatient and Outpatient accounts.
Assists customers with questions regarding their claim status.
Monitors claim flow through WQs and follows up on unpaid claims.
Responsible for reviewing and processing all insurance forms for inpatient and outpatient services to payers by monitoring WQs daily.
Obtains missing insurance information for any open accounts via websites or phone calls.
Runs necessary reports for batches and submits claims to secondary insurance when appropriate.
Reviews WQs for outstanding or denied claims and follows up with calls or makes necessary adjustments to re-submit claims in a timely manner.
Assists patients with problems concerning their accounts and provides pertinent information.
Obtains information for Liability and Workers Comp claims & provides data for WC Interventions.
Works with coders on denial trends and potential process improvements.
Actively searches for updates to insurance billing practices and implements new changes.
Delivers facility mail to the Post Office on a daily basis.