Intermountain Health - Concord, NH

posted 2 months ago

Full-time
Concord, NH
Hospitals

About the position

The Patient Account Associate I position at Intermountain Health involves providing exceptional customer service while managing patient accounts. The role requires a thorough understanding of account handling processes, strong interpersonal skills, and the ability to resolve complex issues efficiently. The associate will be responsible for reviewing insurance aging reports, resubmitting claims, and managing accounts receivable to maximize reimbursement.

Responsibilities

  • Review insurance aging reports.
  • Resubmit and work on corrected claims and appeals.
  • Review and manage aging claims and accounts receivable.
  • Perform comprehensive follow-up to maximize reimbursement.

Requirements

  • High School diploma or GED equivalent.
  • Minimum of one (1) year of experience working in a professional office setting.
  • At least one (1) year of full cycle medical billing experience (highly preferred).
  • Knowledge of CPT, ICD-10, and modifiers (highly preferred).
  • Ability to read and understand Explanation of Benefits (EOB's) or interpret denials (highly preferred).
  • Basic understanding of accounting procedures such as debits/credits (highly preferred).
  • Experience with insurance claim appeals (highly preferred).
  • Excellent computer skills, including Microsoft Office applications (highly preferred).
  • Familiarity with electronic remittances (highly preferred).

Benefits

  • Generous benefits package covering a wide range of wellness programs.
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